If the book that you want is signed out, you can place a request on OnTRAC so that it will be held for you. The library staff will contact you when it becomes available and it will be held for you at the Circulation Desk for 7 days. Make sure that the book is already on loan before you try to place a request for it.
However, reserve materials are loaned on a first-come-first-served basis. No requests on hold for reserves through OnTRAC will be processed by the Library.
 

Step 1: In the internet address field, enter cat.tyndale.ca

Step 2: You will see the OnTRAC screen. Click on the "Basic Search" (or "Advanced Search") link.

Step 3: Search for the item for which you wish to place a request. If multiple items appear, click on the one that you want.

Information about the book will appear in the format shown below.

Database: Tyndale
Main Author: Young, Mark E.
Title: Learning the art of helping: building blocks and techniques/
Publisher: Upper Saddle River, NJ: Merrill, c 1998.
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Database: Tyndale
Location: Stacks
Call Number: BF 637 .C6 Y583 1998
Number of Items: 1
Status: Signed Out – Due on 09-22-03

Step 4: Click on the "Make a hold request" link at the right side of the screen.

Step 5: Enter your barcode number (the number located under the barcode on your student or membership card) and your last name in the field provided and click on Login.

Step 6: Click on OK to "Hold".

Step 7: On the next screen pay attention to the following:

a) When the library has more than one copy of the item you want and all of the copies are signed out, click on the circle beside Any Copy, which will place the hold on all copies of the item.

b) Enter your barcode number again in the space provided.

c) Adjust the number in the box beside Not Needed After to reflect the last possible date when you would use the item.

d) Click on Submit Request at the bottom of the screen.

* Note: if at any time you try to submit the request without filling in your barcode, a message will appear saying please enter required field.

Step 8: Your hold has been placed if the screen says: Your Patron Initiated Request was successful. If you wish to double check you can click on My Account. Under the headings Request Information and request pending you should see the item title and status.

Note: It is very important that you logout (the logout tab is found at the top of the screen) once you have finished placing the request(s) so that other people cannot access your personal information.

You can check your account at any time to see if the book has become available. It will appear onscreen under the heading Item(s) Available.

You can cancel the request at any time by clicking on My Account and then entering your barcode number and last name. In the Request Information section click on the white box beside the item under the heading Cancel? Click on Cancel Requests and the request will disappear from your account.