Stages of Quality – A Visual Representation

Philip Kay mentioned an online seminar that we had taken as an ITS team in his blog. The presentation was hosted by the CCCU and presented by Paul Dupree of Asbury College. It focused on a scale they used to help measure the quality of the IT Department. The presentation was very informative and we hope to implement this scale for us here at Tyndale.

As I was reviewing the presentation and thinking about how I can quickly measure where I/we are in this scale I decided I needed a 1 page graphical representation of this scale – I am quite a visual person/learner myself and this would be a great tool for me to stay on top of this information.

So I decided to pull out Cmap Tools and draw out the concept – now Cmap tools would be a post unto itself but very quickly it is a great free tool to help you build concept maps real easy. Poke around the web site to see for yourself.

If you are interested in what makes up this scale then feel free to download the 1 sheet wonder (PDF) or go grab the presentation from the NetCCCU web site

Do you work at Tyndale? Where would you put the ITS department on this scale – leave a comment!