Administrative Assistant, Seminary Academic Programs

 Posted: Tuesday, September 1, 2020 | Administrative and Staff Positions

Tyndale University is a multi-denominational, evangelical postsecondary institution that prepares leaders for the ministry, marketplace and global mission of the church. Tyndale invites fully qualified candidates to apply for the following position; however, Canadian citizens and permanent residents will be given priority.

Position Description

The Administrative Assistant, Seminary Academic Programs provides administrative support to the Office of the Seminary Dean with particular responsibilities for specialized programs including Spring Summer School, MTS Modular, MDiv Church in the City, and Internship. Together with the Academic Dean, the AA serves as the key administrative liaison with part-time instructors. Located in Seminary Reception, this position carries a customer-facing role with faculty, students, staff and guests.

Primary Responsibilities

Administrative Support

  • Provide administrative support to the Academic Dean, faculty and instructors, particularly with regard to part-time instructors (preparing contracts, setting up new instructors, processing stipends, responding to queries, providing information, arranging accommodation if needed, and providing welcome and support).
  • Serve as administrative point person for Seminary Spring Summer School, assisting in preparation of the course schedule, updating website, reviewing marketing material, making arrangements for visiting professors, , processing stipends and expenses.
  • Provide administrative support to MTS Modular, MDiv Church in the City and Seminary Internship Programs, liaising with program directors and instructors, and maintaining websites, files and reports.
  • Update and maintain FileMaker Pro database of course instructors and course information.
  • Work collaboratively with Dean in collecting, reviewing and posting syllabi. 
  • Provide administrative support for Chair of Leadership and Counselling Department.
  • Provide miscellaneous clerical and receptionist tasks, including but not limited to:
    • Update and maintain Seminary Course Timetables, online and posted.
    • Maintain Seminary notice boards.
    • Liaise with Canadian Bible Society and instructors on Hebrew and Greek Bibles contribution to biblical language students.

Customer Service

  • Facilitate interactions between the Office of the Dean and the Tyndale community as well as guests from outside the School; building trust and good rapport with staff, faculty and students.
  • Assist in creating and sustaining an environment of excellence and professionalism in customer service and teamwork; anticipating customer service needs and exceeding expectations, responding to queries/requests in a timely, professional, efficient and friendly manner.

Special Projects

Assist in selected event planning and coordination (e.g. annual Tyndale Preaching Conference and Wesley Studies events), including but not limited to meetings with planning committee, room bookings, registration, RSVPs, programs, payments and hospitality/accommodation if required.

Position Qualifications

Education

  • University degree or equivalent business administration training
  • Some theological training is an asset

Experience

  • Minimum of 2 years of related administrative experience
  • Familiarity with graduate theological education, preferred 
  • Administrative experience in an educational institution, preferred

Skills and Abilities

  • Excellent verbal and written communication
  • Strong organizational and problem-solving skills with accurate attention to detail
  • Excellent time management skills with the ability to multitask, prioritize, work efficiently in a fast-paced environment, and see projects through to completion
  • Intermediate-level computer skills (e.g. MS Office, databases)
  • Proven understanding and facility with office systems and business equipment

Personal Characteristics

  • Strong customer service skills and ability to relate professionally and graciously to faculty, staff, students and institutional guests
  • Adaptable to change; able to work under time pressures
  • A keen desire to serve family, church, work and community.  A firm commitment to Tyndale’s mission, values, Statement of Faith and Community Standards Statement.

Physical and Mental Demands

  • Standard office environment using office equipment
  • Low to medium level of stress due to deadlines and interaction with people
  • Need to maintain a calm and professional demeanor even in challenging interactions and listen to the customer’s needs.
  • Ability to focus, while experiencing frequent interruptions
  • Must be able to work on the computer for a long period of time, often requiring focus and attention to detail
  • Work may require running around during events and dealing with unexpected contingencies

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Please submit your resume and cover letter to employment [at] tyndale [dot] ca.  Only those selected for an interview will be contacted.


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For general employment information send your resumé to:

Tyndale University, Human Resources
3377 Bayview Avenue, Toronto, Ontario. M2M 3S4
1-416-226-6620 ext 2103 fax: 1-416-226-6746
or e-mail: employment@tyndale.ca

Tyndale University provides support in its recruitment processes to applicants with disabilities; including accommodation that takes into account an applicant’s accessibility needs. Should you need assistance, please contact the Human Resources Department at employment@tyndale.ca

Applicants selected for an interview who require accommodation during the interview process are asked to advise accordingly upon the invitation for interview.