Getting Started as a Student & Frequently Asked Questions

Password Reset

You can set your initial password or reset your password at is a central point of access to find all the services, applications, information, and content you need. You can sign in with your Tyndale username and password.

Student Email

You can access your student email at using your student email address (username [at] mytyndale [dot] ca) and your Tyndale password.


Once your deposit has been paid and processed (which can take 24-48+ hours after payment), you can log in at to register for courses.

If you get an “invalid user” error, your payment has not yet been processed and you’ll need to try again later. If processing is taking longer than the expected 24-48 hours, you can contact Student Financial Services at sfs [at] tyndale [dot] ca for more information and to check on the status of your deposit.

If you need additional assistance with registration, you can contact the Registrar’s office at: (moodle)

After registering for classes, you can now access where your course content will be. If you get an “invalid user” error upon logging in, please check that you're registered for classes.

Office 365

You can download Office 365 by heading over to, log in with your Tyndale email address and password, then click "Install Office", followed by "Office 365 Apps".

Additional Help

For additional assistance, please reach out to us in one of the following ways:

  • Put in a ticket at
  • Email us at StudentITHelp [at] tyndale [dot] ca
  • Call us at 416.226.6620 x4357