Student Admissions Representative

 Posted: Tuesday, April 10, 2018 | Student Employment Positions

Tyndale University College & Seminary is a multi-denominational, evangelical university college and seminary that prepares leaders for the ministry, marketplace and global mission of the church. Tyndale invites fully qualified candidates to apply for the following position; however, Canadian citizens and permanent residents will be given priority. The successful candidates will subscribe to and sign Tyndale's Statement of Faith and Community Standards Statement.

Position Description

The position of Student Admissions Representative (SAR) exists in order to improve the effectiveness of recruiting new students by providing exceptional customer service and completing administrative duties that support the efforts of the Tyndale University College & Seminary Admissions Office. 

TYPE:              Contract, Part-Time - 2018-2019 Academic School Year
SALARY:         $14.00/HR
HOURS:           Up to 20 hours per week, days, evenings, and some weekends
REPORTS TO: Admissions Coordinator

 Primary Responsibilities

1. Assist the Admissions Office in recruitment of new students by:

• Positively representing Tyndale in a professional manner at all times
• Calling prospective Tyndale students to answer their questions and encourage them to apply
• Responding to emails sent and inquiries submitted by prospective students
• Entering student information into the Admissions Office’s database and CRM
• Preparing all mail to be sent out including acceptance packages and inquiry letters

2. Support the work of Admissions Counsellors by:

• Checking in with assigned Admissions Counsellor at the beginning of each shift to see if there are tasks to be completed
• Communicating with students within a geographic region with direction from the Admissions Counsellor
• Partaking in special projects the Admissions Counsellor requests

3. Provide support to the Admissions visit program by:

• Assisting the Admissions Coordinator with planning, preparation, and staffing of Admissions events
• Conducting tours of Tyndale’s campus

Position Qualifications

Education

• Post-secondary education; completed or in process
• Must be a current Tyndale student

 Experience

• Customer service experience an asset

Skills and Abilities

• Demonstrated commitment to providing outstanding customer service
• Excellent communication skills,  able to relate to prospective students and encourage their attendance at Tyndale
• Strong interpersonal skills
• Organization and data-entry skills
• Must have the ability to learn and use a student contact database and CRM

Personal Characteristics

• Be a self-motivated, “team player”, posessing tact, diplomacy, and relational skills
• Enthusiasm to share about own Tyndale experience to prospective students
•A Christian with a keen desire to serve family, church, work and community.  A firm commitment to Tyndale’s mission, values, Statement of Faith and Community Standards Statement.

Physical and Mental Demands

• Required to lift boxes of admissions material
• Weekly evening shifts
• Weekend hours may be required for some events

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.


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For general employment information send your resumé to:

Tyndale University College & Seminary, Human Resources
3377 Bayview Avenue, Toronto, Ontario. M2M 3S4
1-416-226-6620 ext 2103 fax: 1-416-226-6746
or e-mail: employment@tyndale.ca

Tyndale University College & Seminary provides support in its recruitment processes to applicants with disabilities; including accommodation that takes into account an applicant’s accessibility needs. Should you need assistance, please contact the Human Resources Department at employment@tyndale.ca

Applicants selected for an interview who require accommodation during the interview process are asked to advise accordingly upon the invitation for interview.